Refund Policy for Frontis
Thank you for choosing Frontis, a trusted product by WP Messiah. Your satisfaction is important to us, and we are committed to providing high-quality digital products and reliable customer support. Please carefully read our refund policy below.
Your Satisfaction, Our Commitment
We understand that sometimes things may not work out as expected. If you experience any issues with our WordPress plugin or theme offerings, rest assured we are here to help. This refund policy has been designed to offer you peace of mind.
Refund Eligibility
You may request a full refund under the following conditions:
- A genuine technical fault exists in the plugin or theme purchased from Frontis.
- Our support team is unable to resolve the issue within a reasonable timeframe.
We offer a 100% No-Risk Double Guarantee—if our product doesn’t work as promised and we can’t fix it, you will get your money back.
Refund Procedure
To request a refund:
- Contact our support team within 15 days of your purchase date.
Email: support@wpmessiah.com and
Phone: +88 018 1866 9977 - Provide a detailed explanation of the issue or error encountered with the plugin or theme.
- Our support team will work diligently to diagnose and resolve the problem.
- If we are unable to resolve the issue within a reasonable timeframe, a full refund will be issued to your original payment method.
Exceptions
Please note that this refund policy does not apply in the following cases:
- The product functions as described and is free of faults, but you no longer wish to use it.
- You changed your mind after purchase, without a technical or functionality-based justification.
We encourage all customers to review product demos and contact us with any pre-sales questions before making a purchase.
Our Continued Commitment
At Frontis, backed by WP Messiah, we remain dedicated to your success. We recommend reviewing our documentation, demo environment, and FAQs prior to purchase, and reaching out for clarification as needed. Your satisfaction is our priority.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us through any of the following channels:
- Email: support@wpmessiah.com
- Website: https://frontiswp.com
- Phone: +88 018 1866 9977